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Privacy Policy

Last updated: May 2026

Grand Media Global (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you visit grandmediaglobal.com or use our digital media services.

Who we are

Data controller: Grand Media Global
Unit DA2 Sutherland House, 43 Sutherland Road, London, United Kingdom E17 6BU
Email: hello@grandmediaglobal.com · Phone: +44 7915 349114

Information we collect

  • Contact enquiries: name, email address, optional package selection, and message content submitted via our contact form.
  • Service delivery: business contact details, project briefs, account access credentials (where required for SEO, ads, or website work), and correspondence related to your contract.
  • Payment information: when online payments are enabled, payment details are processed by our payment provider — we do not store full card numbers on our servers.
  • Website usage: basic technical data such as IP address, browser type, and pages visited (see our Cookie Policy).

How we use your data

We use personal data to:

  • respond to enquiries and provide quotations;
  • deliver contracted services (SEO, web design, GEO, advertising consulting);
  • process payments and maintain financial records;
  • comply with legal and regulatory obligations;
  • improve our website and communications.

Legal basis (UK GDPR)

We process data on the basis of: contract performance, legitimate interests (running and marketing our business), consent (where required, e.g. non-essential cookies), and legal obligation.

Sharing your data

We may share data with trusted processors who assist our operations (hosting, email, analytics, payment providers). We require them to protect your data and use it only for specified purposes. We do not sell your personal data.

Retention

Enquiry data is kept as long as needed to respond and for a reasonable follow-up period. Client and billing records are retained for up to seven years where required for tax and accounting purposes.

Your rights

You have the right to access, rectify, erase, restrict, or object to processing of your personal data, and to data portability where applicable. Contact us at hello@grandmediaglobal.com. You may also lodge a complaint with the ICO (ico.org.uk).

International transfers

If we use services that transfer data outside the UK, we ensure appropriate safeguards are in place.

Contact

Questions about this policy: hello@grandmediaglobal.com